Data Retrieval - Lost something? Accidently deleted something? often your computer will back things up without you knowing it, and sometimes things get moved and you can no longer find it via your shortcuts. TVF Solutions can, most of the time, retrieve your precious data without any issues. Once retrieved we will even take you through the necessary steps to create a proper backup file to ensure that you never lose the information again.
Email & Internet Support - Never was there a more broader question in the tech support world as "My email or internet isn't working... why?" There isn't ever just one easy answer that fixes all the problems. However usually it's a common problem that isn't unique to you as a consumer. TVF Solutions can provide you with technical support for nearly any email related or internet question you can think of. Our knowledge base is made up of over 5 years of questions and answers compiled to help offer quick and easy solutions to most email and internet related problems
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Peripherals Installation & Configuration - Printers, Faxes, Scanners, Phone systems, Cameras and more are all peripherals. They are external input devices that are run off of the PC hardware/software platform. However like software they are not always compatible and as "plug and play" as the box lets on. TVF Solutions can help you install and configure any peripheral devices that you may purchase with ease, we will even give you the crash course in how to use it!
New Computer Setup & Installation - Plug and Play is the term that most people use when talking about computers today. If anything they are becoming more and more "un-plug and play" and less and less user friendly. For this we offer initial setup. Just hand us the box and the wires and tell us where you want it and we will set it all up, optimize it and get it ready for you to use, so that you can turn your attention to other things quicker.
Networking- TVF Solutions has over 8 years experience in the networking arena. Anything from small home networks to massive office networking and wireless configuration. If you are having trouble with your home or office networking, sharing an internet connection, sharing files etc, TVF Solutions is there to help. We can set up or troubleshoot most network errors onsite without delay.
Consulting - Thinking of going a new direction in the PC world and don't know where to start? Maybe you want to change how your office is setup and don't know how to convert it? TVF Solutions offers full consulting services. Why fire in the dark at staples if you have a man with a flashlight available to help? TVF Solutions is there to give you the proper guidance when dealing with technology salesman so that you not only save money but get the best technology to fit your needs and not what some salesman is trying to up sell you on.
Complete Windows Restoral - This is most often a last resort. However a complete format and install is often the best answer as well. Formatting and starting over with a fresh install is the best way to get your computer to its " out of the box" performance. TVF Solutions uses speedy back up technology to save all of your documents, pictures, sounds, music and movies to a separate storage device to ensure that the data is placed back on the computer once the restoral has been implemented. Restoral guarantees the best results for fixing a slow or inadequately performing computer.
Remote Solutions - TVF Solutions is on the arriving on the cutting edge of the technology battlefront by now offering fully remote solutions. By utilizing a technology called LogMeIn (visit www.logmein.com for full details) we can access and observe your computer from anywhere in the world and fix problems as they are happening. This service is great for the businessman or woman on the go. LogMeIn Remote computer access is 100% Safe and secure it will even let you know if someone is accessing your computer without your permission and allow you to track, report and stop them in their tracks. LogMeIn is great for those quick "hey my computer is doing such and such right now, can you come look?" a technician can look at your PC while on the phone with you and correct the problem. BEST OF ALL as the technician is correcting the problem for you YOU can watch him as he does it for future reference!
TVF Solutions hourly rates for all services are static at $45.00 per hour with a one hour minimum on all services. However if you are a member of a monthly
membership programs you not only receive an allotment of hours with your monthly plan but a reduced hourly rate to use in the event that you surpass your allotted hours. Below are examples of these hourly rates:
No Rate Plan & Basic Rate Plan: $45.00/hr
Standard Rate Plan: $35.00/hr
Multi Computer Rate Plan: $20.00/hr
Office Rate Plan: $10.00/hr
