Multi Computer Plan with Remote Solutions $55.00/mo All the same great features as above but with our great Remote Solutions Coverage! Remote Solutions uses a previously mentioned technology called LogMeIn, this program is 100% safe and secure and allows the technician to perform fixes on your computer from anywhere there is a broadband internet connection. If you are on the road or if you tech is on the road, remote solutions can help you! Not only this but if the problem is happening before your eyes and you want the technician to see it you can merely call and have them view exactly what is going on as you do it. Remote Solutions also lets you know if someone is accessing your computer remotely and allows you to track, report and stop them in the process. Remote Solutions is definitely for the businessman or woman on the go! A bulleted list of exact coverage is found below:
- Windows Optimization
- Software Troubleshooting
- Virus, Spyware & Malware Removal
- Basic PC Repair & Component Installation or Upgrades
- Computer & Peripherals Installation
- Consulting
- Internet & Email Connectivity
- Small Network File Sharing
- Windows Updates & Complete Reinstalls
- Complete Networking Configuration
- Wireless Network Configuration
- Remote Solutions Plan
Office Plan $120.00/mo - Office wide coverage is not for the personal user but instead for an entire office of company, not private contractor, owned computers. It allows a company to have a technician on call for all of their office computers, faxes, copiers, networking & all around technology needs. The Office plan is restricted to ONE building. If the company owns several offices a plan must be formulated for each office. This plan covers 20 hours of computer support time. A bulleted list of exact coverage is found below:
- Windows Optimization
- Software Troubleshooting
- Virus, Spyware & Malware Removal
- Basic PC Repair & Component Installation or Upgrades
- Computer & Peripherals Installation
- Consulting
- Internet & Email Connectivity
- Small Network File Sharing
- Windows Updates & Complete Reinstalls
- Complete Networking Configuration
- Wireless Network Configuration
- New Hardware Setup
- Local to International Technical Support Interface
- New Equipment Orders & Warranty Work
